Terms of Service

1. The service

ZarZar pools buyer demand into viable orders and helps manufacturers enter new markets through local partners. The platform provides tools for publishing product and demand listings, discovering trading partners, and managing business profiles across four roles: traders, importers, distributors and manufacturers.

ZarZar is a venue for business introductions and information exchange. Unless expressly stated in a separate written agreement, ZarZar is not a party to any transaction between users, does not take ownership of goods, and does not guarantee the performance of any buyer, seller or partner.

2. Accounts and eligibility

You must be at least 18 years old and authorised to act for the business you register. You are responsible for the accuracy of the information you provide and for keeping your sign-in credentials confidential.

The first account created on the platform is designated the platform administrator. Each business you register is a separate organisation with its own members, roles and records.

3. Business roles and verification

When you request a business role (trader, importer, distributor or manufacturer) for your organisation, you confirm that your business genuinely operates in that capacity. Role requests may be reviewed by platform staff before or after approval, and approval may be withdrawn if the role is misused or misrepresented.

Verification badges, where shown, reflect checks performed at a point in time and are not a guarantee of a business's solvency, reliability or conduct.

4. Listings and content

You are solely responsible for the listings and content you publish, including titles, descriptions, prices, quantities and contact details. Content must be accurate, lawful and relate to genuine commercial intent.

• Do not publish misleading, fraudulent or fictitious listings.
• Do not list goods that are illegal, restricted or infringe third-party rights.
• Do not include another party's confidential information or personal data without a lawful basis.
• AI-assisted drafting tools are provided for convenience; you remain responsible for reviewing and approving anything you publish.

5. Acceptable conduct

You must not misuse the platform. This includes scraping or harvesting data at scale, interfering with the service, attempting to access another organisation's records, impersonating another business, or using the platform to send spam or unsolicited marketing.

6. Transactions between users

Contracts, payments, shipping, customs, quality and dispute resolution are matters between the trading parties. ZarZar does not process payments for goods and is not liable for losses arising from transactions between users, including non-delivery, non-payment or product defects.

7. Fees

Current pricing is shown on the Pricing page. Where a plan is paid, fees are billed in advance, are non-refundable except where required by law, and may change with reasonable notice. Free and promotional access may be withdrawn at any time.

8. Intellectual property

ZarZar and its branding, software and design are the property of the platform operator. You retain ownership of the content you submit, but grant ZarZar a worldwide, non-exclusive licence to host, display and distribute that content as needed to operate and promote the platform, including showing published listings to other users and visitors.

9. Privacy and data

Your use of the platform is also governed by our Privacy Policy and Cookie Policy. Each organisation's private records are accessible only to that organisation's members and authorised platform staff, as described in the Privacy Policy.

10. Disclaimers and limitation of liability

The platform is provided “as is” and “as available”. To the fullest extent permitted by law, ZarZar disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

To the fullest extent permitted by law, ZarZar's total liability for any claim arising from or relating to the service is limited to the fees you paid to ZarZar in the twelve months before the claim, or one hundred US dollars if you paid nothing. ZarZar is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenues, data or business opportunities.

11. Suspension and termination

We may suspend or terminate access where these terms are breached, where required by law, or to protect the platform or other users. You may close your account at any time; published listings may remain visible until removed or expired.

12. Changes and contact

We may update these terms from time to time. Material changes will be announced on the platform with reasonable notice; continued use after the effective date constitutes acceptance.

Questions about these terms can be sent through the Contact page.